 "Our Monarch butterfly and
white lily arrived today! I am very, very
pleased; it looks even better than the picture on the web site and
complements our other Bovano sculpture beautifully. Thank
you for your good service and for your patience in answering all
my questions"
"I just wanted to say thank you as I love the seahorse.
It is exactly what I wanted for my guess bedroom. Thank you so
much"
"Thank you so much for getting back to me today. I
ordered the product on line right away. You provide the best customer
service I have ever had when purchasing online. Thank you again
for the excellent follow through after the sale."
"I brought the Orchids and bamboo bovano wall art, I just
wanted to thank you for all your help and the orchids are beautiful and
look lovely on the wall outside our villa."
"I ordered the September Tree
from you 3 days ago. I received my order today and wanted to write to
tell you how great it looks on my wall. I am very very pleased with the
personal service I received from you and the very quick shipping. I was
absolutely amazed when the truck pulled in my driveway today. Thanks
again for the wonderful service and I will definitely order from you
again"
"Thanks very much for the unexpected early delivery of our
order. We are delighted with this beautiful work of art, and it is now
on display in our home. We are thinking ahead to our next acquisition
from Secret Cove."
"Received the Blue Heron yesterday. Thanks for your
great customer service!!!"
"We received the wall sculpture yesterday afternoon!
That was quick! We have already hung it in our living room.
Great doing business with you folks. Thanks".
"I am delighted with subject purchase that arrived well
packed and in perfect condition on July 21. Thank you for the great
service and beautiful product."
"I absolutely love my copper
sun! It is better than what I expected. Just wanted to let
you know."
"Just wanted to let you know that I received the table top
Iris last week and
it is beautiful! Thank you for your help."
"just wanted you to know how happy I am with the Scott
studios metal art. It is beautiful and admired by everyone. Good work.
Thank you"
"love the stainless steel seahorse....turned out to be
exactly what I had hoped"
"The mirror arrived today. It is everything I had
hoped for and more ...Thank-you, so much!"
"Just received Art work in mail....
Wanted you to know how pleased I am with your work...
I absolutely Love Them...
Thanks for sharing your art with the rest of the world!!!"
"It was such a pleasure doing business with you the
first time. We will
look forward to receiving another beautiful piece of art from you all in
several weeks."
"I love it!!! I had it hung today
and it looks amazing."
"Just wanted you to know that the Winifred Cole
wall hanging arrived today. It is just beautiful and looks perfect in
its new home :-) Of course, I couldn't wait to hang it! Thank you so
much for your help in making it happen. Your store is one of the best I
have ever dealt with, on-line or in person. I will start saving money so
I can buy another piece soon :-) Thanks again.
"Received my nemo piece on Friday...I was quite
impressed with the quick
turnaround. My nemo is hanging and I really enjoy it...the colors are
so pretty...thanks for your prompt service and friendly yet businesslike
attitude!"
"I received the Mark Hines wall pocket (red/copper). I must say it is absolutely beyond my expectations. Thank you
Secret Cove and especially thank you Mark Hines. Great workmanship!!!!!!
I also received my Tree of Life from Brian and Michele Hooey. THANK YOU for a great piece of art. I love it!!!!
I must say both items were extremely well packed and I did not have any
trouble receiving them. Thank you Secret Cove for offering works from these great
artists."
"I need to let you know how satisfied I am with your service and the recent order I placed for a Bovano wall hanging. Very! Your service was outstanding, and it was nice to get a thank you note along with the statement. It shows you care. I received my order in perfect condition in less than a week, so I'm truely happy. I am in sales myself, and it's refreshing to see someone who takes pride in their organization. I randomly picked you from a variety of Bovano sources on the internet. I do not need to try any of the others. You've earned my business.
Thank you."
"Received our mini cattails sculpture yesterday and were delighted to have had it packed so well and shipped so promptly! It's a lovely souvenir of our day in St. Augustine on the 20th of this month. Thanks for the terrific service --- your shop is a delightful one and we look forward to visiting again on another vacation."
"After viewing your site, we visited the store in St Augustine. We now have
three pieces in our home. We have the butterfly spray (ordered on line), the
standing heron and the weeping willow tree. We've recommended the site to
many friends and to our children (hint, hint for Christmas and birthday
gifts). The site is easy to view, the information is accurate and complete.
Good job!"
"HI, I just wanted to send you a quick note to let you know how much I appreciated getting your "Thank You" note with the receipt in it. I don't believe I've ever had a business do that for me. I thought it was a great idea!! Also, I am so glad that you included the note about how long it would take to get my order. I had started to wonder when I would be getting it just about the time that your note arrived. So thanks for your courtesy and consideration, it was most appreciated."
"I received my Bovano of Cheshire flowers today and they are lovely. I was very impressed with your service. When dealing with the internet, I'm never sure what I'm getting into- but you answered my email questions immediately, sent a confirmation right away for my order, and the order arrived within a week. Thanks so much and I hope to order from you again."
"Another satisfied (thrilled, I should say) gift recipient. I chipped in
with two other people who totally love your products and they will likely
become Internet customers (one in Pennsylvania, the other in Massachusetts). In
case you're wondering, I was visiting a friend in Jacksonville one weekend
in September and went into St. Augustine. One of our stops was "one of her
favorite stores" - Secret Cove. She pointed out a three-fish sculpture
that she loved but her husband would kill her for buying more stuff. I had the
idea that I would get it for her for Christmas/60th birthday present - so
I took one of your business cards. She loved the fish, my sister went nuts
for the pelican, and this latest friend is thrilled with horse. You run a top
quality organization and I'll be back."
"About our request on the status of this shipment, and in response to your last e-mail, we want to inform you that such shipment had arrived exactly as you informed us.
The person who received it, placed it in a very safe place for protection purposes, but he didn't inform us of its arrival.
We apologize for this mistake, and we want you to know that the metal wall sculptures are wonderful and that we are enjoying them a lot. We already hang them up, and we are getting a lot of compliments. They blend beautiful with the rest of the decor in this building, and definitely, they have become an asset.
Thank you very much for your attention and service."
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